Refund policy

 

Return & Refund Policy

 

Thank you for your purchase. If you are not completely satisfied with your order, you may request a return for a full refund or an exchange. Please review the details below.

Returns

We offer 30-day returns on new items, excluding clothing.
All return requests are subject to approval.

• Returns will only be approved if the item is in brand new, unopened condition.
• All sales of Used – Like New, Used – Good, and Used – Acceptable items are final and not eligible for return.

 

Return Process

To request a return, please contact RETURN@DISCOUNTDEPOT.COM and include:

• Full name
• Order number
• Reason for return or exchange

 

Refunds / Replacements

Once we receive and inspect your return, we will process a full or partial refund, or an exchange as applicable.

• Please allow 2–3 business days from receipt for processing.
• Refunds typically take 4–7 business days to appear in your account.
• You will receive an email notification when your refund or exchange has been approved.